· Sync issues are usually temporary. In most cases, when you get a sync issue notification, sync works again after waiting a few minutes.

If you continue to have sync issues, try the troubleshooting steps below.

  1. Make sure your Internet connection works.
  2.  For sync to work, you need a working Internet connection.
  3. To test whether your connection is working, open a mobile browser and load a website. If the website doesn't load or you can't connect, get help connecting to Wi-Fi or connecting to cellular data.

 Look at the NET Icon on the top right of the Application Screen and match with the mentioned below to understand the connection,

Green  Internet is Active(Greater than 8 kbps)
Red  No Internet Connection (Connectivity Loss)
Yellow Poor Network()

Important Note:  The most simplest way to sync the data faster you should increase your mobile internet speed. That is if you are currently using a 2G network then upgrade to a 3G network, if you are using a 3G network then upgrade it to a 4G network. Because faster internet means faster sync and reliable connectivity.